OUR PRODUCT POLICIES
Free Shipping
We want you to have the best experience possible and enjoy shopping with us, that is why we offer free shipping for all orders. For most orders, please allow a maximum of up to 7 business days for delivery. At this point in time, we only ship to US residents.
If you have any questions, issues or need assistance with tracking your order please use the Contact Us link within the menu of this page. Alternatively you can also email us at [email protected]. We will respond within 24 hours to your email.
Estimated delivery time to US Residents: 3-5 business days via Express USPS
If you have any questions or concerns regarding your order please let us know via [email protected]. and we’ll get back to you within 24 hours
Returns & Refunds
RETURN POLICY DEADLINE:
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
PLEASE NOTE - There are certain situations where only partial refunds are granted (if applicable).
RETURNS (IF APPLICABLE):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS (IF APPLICABLE):
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please email us at [email protected]. We will reply within 24 hours of hearing from you.
EXCHANGES (IF APPLICABLE):
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email by clicking contact us in the menu at the top of this page.
We make sure to answer all emails within a 24 hour timeframe.
RETURN SHIPPING:
To return your product please email us for instructions we will answer your email within 24 hours. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary.